All deliveries will require a signature so please ensure someone is present to sign for the item. The couriers will try and deliver the item twice before returning the item to us. Channel Islands All GY & JE Postcodes. Isle Of Man All IM Postcodes.
Scottish Highlands All HS, IV, KW, KA, PA, PH & ZE Postcodes. Northern Ireland All BT Postcodes.
We promise we'll do everything we can to ensure you receive your order within the time-frame specified. Occasionally events beyond our control may result in your parcel being delayed whilst it is with the courier and we cannot be held responsible for such delays. All parcels are fully insured and if your parcel is lost or delayed, let us know and we'll act quickly to locate it, bearing in mind the points below.
All claims for missing items must be made within 28 days of the date of your order. Please note that we do not dispatch orders on weekends. We use Tuffnell's and UPS.
Tuffnell's provide all radiators and exhaust part deliveries. All other items are dispatched with UPS. Based on the manufacturers' opinion and further subject to clause 14.5 and 14.6 (see terms and conditions), we will repair, (or at our sole option) replace such Goods with the same or superior Goods, without charge or not provide any of the aforementioned. Please return your item(s) in original packaging and ensure that all packages are securely wrapped. Upon receipt, all products will be inspected and at our discretion, credit may be refused.Any damages must be reported to us within 24 hours for us to raise any claims with our courier. Any claims after 24 hours will be dismissed for a claim. Certain products are treated specially for legal and/or health and safety reasons, It is important for your own and our couriers safety that they are followed.
As well as the above procedures the below must also be adhered to.